Plumbing emergencies don't wait for business hours — but Genrich Plumbing is available Mon–Fri 7 AM–7 PM with same-day response for burst pipes, flooding, water heater failure, and major leaks. Call Bob directly at (715) 675-2000.
Bob Genrich answers his phone personally during business hours. When you have a plumbing emergency, you get a real Master Plumber on the line — not a call center, not a voicemail queue.
Bob Genrich answers personally
Mon–Fri, 7:00 AM – 7:00 PM
Trusted by Wausau families for over 61 years — backed by 40+ five-star reviews.
"Bob arrived that afternoon and got it all taken care of. Very friendly and helpful — same-day dishwasher installation that Home Depot couldn't handle. Would definitely hire again."
"Called Bob in the morning and he called right back. New water heater installed by noon. Very impressed with speed and professionalism. Fair pricing with no surprises on the bill."
"Have used Genrich Plumbing for many years. Bob and Ron are always professional, do quality work, and clean up after themselves. Both water heater and bathroom fixture work were perfect."
Burst or broken pipes with active water flow, water heater actively leaking, sump pump failure during flooding conditions, or any leak you cannot isolate with shutoff valves. If water is actively damaging your home, it's an emergency.
Genrich Plumbing's business hours are Monday–Friday, 7 AM–7 PM. While we don't offer 24/7 service, Bob responds personally and prioritizes emergency calls during business hours. For after-hours emergencies, shut off your main water valve to limit damage.
1) Shut off the main water supply valve. 2) Turn off electricity to any flooded areas at the breaker panel. 3) Move valuables and electronics away from flooding. 4) Call Genrich at (715) 675-2000 to report the situation.
During business hours, Bob typically responds to calls within the hour and can often arrive same-day for urgent situations in Wausau and nearby communities.
Free estimates. Same-day callbacks. Licensed Master Plumber.
Bob answers personally. Expect a same-day callback Mon–Fri 7 AM–7 PM.