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Fast Diagnosis • Same-Day Repair • Wausau, WI

Water Heater Repair
in Wausau, Wisconsin

No hot water? Leaking tank? Pilot light keeps going out? Genrich Plumbing diagnoses and repairs water heater problems throughout Wausau fast — often same day. Call Bob Genrich at (715) 675-2000.

Common Problems We Fix

Water Heater Problems Genrich Fixes Fast

Pilot Light & Ignition Problems
Thermocouple failure, pilot assembly issues, gas valve problems — we diagnose and repair or replace the component. Most gas water heater issues are repairable without full replacement.
Leaking Water Heater Tank
A leaking tank can mean a failed T&P relief valve (often repairable) or a corroded tank bottom (requires replacement). We diagnose the source and give you an honest assessment.
Insufficient Hot Water
Sediment buildup, failed heating element (electric), or malfunctioning thermostat — we flush and test to restore full hot water capacity.
Pressure Relief Valve Replacement
A failed T&P valve is a safety issue. We replace it with a properly rated valve and verify the discharge line meets code — protecting your family and home.
Sediment Flush & Maintenance
Annual sediment flushing extends water heater life significantly — especially important with Marathon County's hard water. We flush the tank and inspect anode rod condition.
61
Years Experience
5.0 ★
Google Rating
Free
Estimates Always
Master
Plumber
What Customers Say

5.0 Stars on Google

Trusted by Wausau families for over 61 years — backed by 40+ five-star reviews.

G
Gina T.
★★★★★

"Bob arrived that afternoon and got it all taken care of. Very friendly and helpful — same-day dishwasher installation that Home Depot couldn't handle. Would definitely hire again."

M
Mark R.
★★★★★

"Called Bob in the morning and he called right back. New water heater installed by noon. Very impressed with speed and professionalism. Fair pricing with no surprises on the bill."

S
Susan K.
★★★★★

"Have used Genrich Plumbing for many years. Bob and Ron are always professional, do quality work, and clean up after themselves. Both water heater and bathroom fixture work were perfect."

See All Reviews on Google
Common Questions

Frequently Asked Questions

If the unit is under 10 years old and the repair is isolated (thermocouple, element, valve), repair is usually the right call. If the tank itself is corroded, leaking from the bottom, or over 12 years old, replacement is more economical. Bob Genrich will give you an honest recommendation.

Most often a failed thermocouple, which is an inexpensive part. It can also be a draft issue, dirty pilot orifice, or gas valve problem. Genrich diagnoses and repairs pilot light issues in a single visit.

A minor drip from the T&P relief valve may not be immediate, but a tank actively leaking from the bottom or sides is urgent — shut off the cold water supply to the heater and call (715) 675-2000.

Annually. Marathon County has moderately hard water that causes sediment buildup. Regular flushing prevents the rumbling/popping sounds and extends heater life by 2–4 years.

Need Water Heater Repair in Wausau?

Free estimates. Same-day callbacks. Licensed Master Plumber.

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Bob answers personally. Expect a same-day callback Mon–Fri 7 AM–7 PM.

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Contact Information
Address
5415 Roger Dr
Wausau, WI 54401
Business Hours
Mon–Fri: 7:00 AM – 7:00 PM
Closed weekends
★ 5.0 Google 61 Years Experience Master Plumber
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