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Wisconsin Winter Emergency Specialists

Frozen & Burst Pipe Repair
in Wausau, Wisconsin

Wisconsin winters can freeze and burst pipes in minutes. Genrich Plumbing responds fast to frozen pipe emergencies throughout Wausau and Marathon County — thawing, repairing, and advising on prevention.

What To Do Right Now

Frozen Pipe? Follow These Steps First

1
Shut off your main water valve. Prevents a burst pipe from flooding your home. Know where your main shutoff is before winter.
2
Open a faucet on the frozen line. This relieves pressure and helps water flow once the pipe thaws.
3
Do NOT use open flames. No heat gun near pipes, no torch — fire risk and pipe damage. Use a hair dryer on low if accessible.
4
Call Genrich Plumbing. Bob Genrich at (715) 675-2000 will assess whether the pipe has burst and schedule same-day service.
Common Frozen Pipe Locations

Where Pipes Freeze in Wisconsin Homes

Pipes along exterior walls with poor insulation
Pipes in unheated crawl spaces or garages
Supply lines to outdoor hose bibs
Pipes running through uninsulated attics
Water lines in cabinets along exterior walls
Call Immediately If:
  • • You see water streaming from a pipe or wall
  • • You hear water rushing behind walls
  • • Pressure suddenly drops at multiple fixtures
  • • You can't locate where the freeze is
 (715) 675-2000
61
Years Experience
5.0 ★
Google Rating
Free
Estimates Always
Master
Plumber
What Customers Say

5.0 Stars on Google

Trusted by Wausau families for over 61 years — backed by 40+ five-star reviews.

G
Gina T.
★★★★★

"Bob arrived that afternoon and got it all taken care of. Very friendly and helpful — same-day dishwasher installation that Home Depot couldn't handle. Would definitely hire again."

M
Mark R.
★★★★★

"Called Bob in the morning and he called right back. New water heater installed by noon. Very impressed with speed and professionalism. Fair pricing with no surprises on the bill."

S
Susan K.
★★★★★

"Have used Genrich Plumbing for many years. Bob and Ron are always professional, do quality work, and clean up after themselves. Both water heater and bathroom fixture work were perfect."

See All Reviews on Google
Common Questions

Frequently Asked Questions

Use a hair dryer on low heat, heating pad, or warm towels — working from the open faucet toward the frozen section. Never use open flame. Call Genrich at (715) 675-2000 if you're unsure.

Cost depends on pipe accessibility, whether the pipe has burst, and repair scope. Genrich provides honest upfront estimates. A simple thaw and repair is far less expensive than replacing water-damaged flooring and drywall.

Yes — a frozen pipe can split along a seam and not show visible leaking until it thaws. That's why it's important to have a plumber inspect any suspected frozen pipe even if no water is visible yet.

Insulate exposed pipes in exterior walls, crawl spaces, and garages. Keep cabinet doors under sinks open during cold snaps. Let faucets drip on the coldest nights. Have Genrich Plumbing do a winterization inspection before freeze season.

Need Frozen Pipe Repair in Wausau?

Free estimates. Same-day callbacks. Licensed Master Plumber.

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Bob answers personally. Expect a same-day callback Mon–Fri 7 AM–7 PM.

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Contact Information
Address
5415 Roger Dr
Wausau, WI 54401
Business Hours
Mon–Fri: 7:00 AM – 7:00 PM
Closed weekends
★ 5.0 Google 61 Years Experience Master Plumber
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